Terms of Service

These Terms of Service ("Terms" or "ToS") govern access to and use of the website located at cpr4yourcar.com and any of its subdomains (the "Site") and the automotive repair and maintenance services (collectively, the "Services") offered by CPR 4 Your Car, an Ohio limited liability company with its principal place of business at 8373 Cleveland Ave NW, Unit A, North Canton, Ohio 44720 ("CPR 4 Your Car," "we," "us," or "our"). By accessing the Site, scheduling an appointment, or authorizing work, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not accept every provision of these Terms, do not use the Site or the Services.

Definitions

• Consumer Vehicle: A light-duty passenger car, SUV, or pickup titled to a natural person and used for personal, family, or household purposes. We do not accept Commercial Vehicles (e.g., fleet, taxi/rideshare, delivery, law enforcement, or agricultural vehicles).
• Commercial Vehicle: Any vehicle primarily used for business, public service, or commercial activity.
• Customer-Supplied Part: Any component, fluid, or material provided by the customer for use in a Service.
• Invoice Date: The date a final invoice is issued for completed work.
• Written Request: Any correspondence submitted to cpr4yourcar@gmail.com or mailed to our listed address.

1. Eligibility

You must be at least 18 years of age and located in Ohio. Services are limited to Consumer Vehicles. You represent that you are the legal owner or authorized agent for any vehicle submitted for service.

2. Scope of Services

We provide general mechanical repair and diagnostic services, including but not limited to:

• Oil and filter changes
• Brake pad, rotor, and caliper replacements
• Suspension inspections and repairs
• Engine diagnostics and minor mechanical repairs
• Transmission fluid service and diagnostics
• Battery, alternator, and starter replacements

Exclusions: We do not perform tire-related work, wheel alignment, custom exhaust fabrication, bodywork, or emissions system repairs (e.g., catalytic converters).

We reserve the right to refuse service if the requested work:

• Presents safety risks,
• Is beyond our technical capabilities,
• Is uneconomical for the condition of the vehicle,
• Involves noncompliance with laws or regulations,
• Involves incomplete or misleading vehicle information.

Right to Refuse or Terminate Service

We may also refuse or discontinue service at any time for any reason, including abusive, harassing, or inappropriate customer conduct or failure to provide accurate information or cooperation necessary for diagnosis and repair.

We make no guarantee that Services will solve all issues or prevent future breakdowns. Any contamination, odors, or fluid residue left in the vehicle post-service are your responsibility.

3. Use of the Site

Use of the Site must comply with applicable laws. You may not:

• Interfere with Site functionality or security
• Use the Site for illegal or deceptive activity
• Post unauthorized content or access data without permission

Content and branding on the Site are protected by copyright and trademark law. Reuse without consent is prohibited.

4. Estimates & Authorization

Under O.A.C. 109:4-3-13, you may choose one of the following before work begins:

• Written Estimate: Repair cost will not exceed the estimate by more than $5 or 10%, whichever is greater, without additional written approval
• Verbal Estimate: Repair cost may exceed estimate
• No Estimate: No cost limits are imposed

You also have the right to request return of replaced parts. These selections are documented on the service authorization.

5. Payment Terms

All charges are due in full upon vehicle pickup. We accept:

• Cash
• Debit Cards (no surcharge)
• Major Credit Cards (surcharges may apply at cost and will be disclosed)

Work may be paused or withheld for nonpayment. A deposit may be required prior to ordering parts or starting labor. We reserve the right to charge storage fees on unclaimed vehicles.

Mechanic's Lien

We reserve the right to retain possession of your vehicle until all charges are paid in full. In the event of nonpayment, we may pursue a mechanic's lien in accordance with Ohio Revised Code § 4505.103, which may result in the sale of the vehicle to recover unpaid balances.

6. Parts & Warranty

Warranty Scope:

• For parts we supply (new, OEM, or reputable aftermarket), we honor manufacturer warranties. Terms may vary.
• We generally warranty our labor for up to 12 months or 12,000 miles, whichever occurs first.

Customer-Supplied Parts:

Installation of customer-supplied parts is performed strictly at the customer's risk. CPR 4 Your Car is not responsible for failures, malfunctions, or damage arising from the use, quality, or compatibility of such parts, regardless of installation method. No warranty of any kind applies to labor or outcomes involving customer-supplied components.

Warranty Limitations:

• Claims must be submitted in writing within 30 days of problem discovery, and no later than 12 months/12,000 miles from invoice date.
• Vehicle must be returned to our shop for inspection and correction.

Exclusions:

• Damage from misuse, neglect, abuse, or improper maintenance
• Failures caused by parts not installed by us
• Failures involving unrelated components
• Environmental or cosmetic damage
• Incidental expenses (e.g., towing, rental, lost time)

7. Customer Responsibilities

You are responsible for:

• Delivering your vehicle in a safe and operable (or towed) condition
• Providing all keys, codes, and access devices
• Removing all personal items and valuables
• Disclosing known problems or modifications
• Ensuring vehicle registration and insurance are current

We are not liable for loss or damage to personal items left in the vehicle.

8. Storage & Abandonment

We charge $25/day in storage if a vehicle is not picked up within 48 hours after notification of completion. Vehicles left unclaimed for 60 days may be considered abandoned and addressed under applicable law. Charges will continue to accrue until resolved.

9. Risk of Loss & Insurance

We do not take title to your vehicle. You remain responsible for insuring it against theft, fire, or damage while it is at our facility. We are not responsible for loss except in cases of proven negligence.

Vehicle Handling and Test Drives

By authorizing service, you grant CPR 4 Your Car and its employees permission to operate, test drive, move, or tow your vehicle as necessary for diagnostic or repair purposes. This includes use on public roads, private property, or testing environments. You acknowledge that all vehicle servicing, movement, and lifting involves inherent risks. We are not responsible for minor, incidental, or cosmetic damage (e.g., scratches, wear, residue) unless caused by proven negligence.

10. Limitation of Liability

Our liability for any claim related to the Site or Services will not exceed the total amount paid for the specific repair at issue. We are not responsible for indirect, incidental, special, or consequential damages, including but not limited to:

• Lost wages or business
• Rental vehicle or towing costs
• Emotional distress or inconvenience

11. Indemnification

You agree to hold CPR 4 Your Car harmless from claims resulting from:

• Your use or misuse of Services
• Customer-Supplied Parts
• Breach of these Terms
• Misrepresentation of vehicle condition
• Third-party actions based on your conduct

12. Intellectual Property

All Site content is owned by CPR 4 Your Car or its licensors. Unauthorized use, copying, or resale is prohibited.

13. Communications

By providing contact information, you consent to receive email, text, and call communications from us for purposes including but not limited to appointment updates, service confirmations, and marketing.

To stop marketing communications:

• Email: Use the unsubscribe link
• SMS: Reply STOP to any message

You may not opt out of transactional updates necessary to complete your Service.

14. Privacy Policy

Our Privacy Policy is available at: https://www.cpr4yourcar.com/privacy-policy/. It governs how we collect, use, and protect your data.

15. Governing Law

These Terms are governed by Ohio law. All disputes must be resolved in Stark County or the Northern District of Ohio. You consent to the jurisdiction of these courts.

16. Dispute Resolution

Except for small claims or injunctive relief, disputes must be resolved via binding arbitration under AAA Consumer Arbitration Rules, conducted in Stark County, Ohio. You may opt out by sending written notice within 30 days of your first use of Services.

17. Miscellaneous

Customer Notice: You are responsible for reviewing these Terms before each appointment or use of our Services. Your continued use of our Site or Services after changes are posted constitutes your binding acceptance of those changes.

• Severability: Invalid terms do not affect remaining provisions.
• Waiver: Failure to enforce a term is not a waiver.
• Assignment: You may not assign rights without written permission.
• Modifications: We may revise these Terms at any time. Material changes that affect customer rights or obligations will only apply prospectively and will be communicated at least 30 days in advance. Continued use of our Site or Services constitutes acceptance.
• Entire Agreement: These Terms supersede prior discussions or agreements.
• Force Majeure: We are not liable for delays due to events beyond our control.

Contact Information