Frequently Asked Questions

Brake pads typically need replacement every 30,000 to 70,000 miles, but this varies based on driving habits, vehicle type, and brake pad quality. We recommend having your brakes inspected during regular maintenance visits.

A standard brake pad replacement typically takes 1-2 hours per axle. More extensive repairs may take longer. We'll provide you with a time estimate before beginning work.

Yes, we stand behind our work. All of our brake repairs come with a comprehensive parts and labor warranty. Ask your service advisor for specific details.

Common signs include squealing or grinding noises, soft brake pedal, vehicle pulling to one side when braking, brake warning light, vibration in the brake pedal, or increased stopping distance.

We recommend having your alignment checked annually or after hitting large potholes, curbs, or after any suspension work. Most manufacturers suggest alignment every 15,000-30,000 miles.

While both help dampen and control your vehicle's movement, struts are a structural component of the suspension system and support the vehicle's weight, while shocks only dampen the movement of the springs and suspension.

Common symptoms include clunking noises when driving over bumps, excessive tire wear on the inside or outside edges, and vehicle wandering or pulling during braking or acceleration.

Uneven tire wear is often caused by improper wheel alignment, worn suspension components, incorrect tire pressure, or a need for tire rotation. Our technicians can diagnose the exact cause.

A check engine light can indicate numerous issues, from a loose gas cap to serious engine problems. Our diagnostic equipment can read the specific code to determine the exact cause.

Modern vehicles generally need tune-ups every 30,000-100,000 miles, depending on the manufacturer's recommendations. Consult your owner's manual or ask our technicians for guidance specific to your vehicle.

Our technicians are trained to work on most domestic and foreign vehicle engines. From basic 4-cylinder engines to more complex V6 and V8 configurations, we have the knowledge and equipment to handle your repair needs.

Our engine diagnostics include computer code reading, visual inspection of engine components, compression testing, fuel pressure testing, and any additional tests needed to identify the root cause of the problem.

We recommend having your AC system checked annually, typically before the hot summer months arrive. Regular maintenance can prevent costly repairs and ensure optimal performance.

Musty odors usually indicate mold or mildew growth in the evaporator or ductwork. Our AC service includes cleaning these components and replacing the cabin air filter to improve air quality.

Not necessarily. While low refrigerant levels can cause poor cooling, the underlying cause could be a leak or component failure. Our technicians will diagnose the root problem rather than just adding refrigerant, which is a temporary fix if leaks exist.

Heating problems can be caused by low coolant, a faulty thermostat, blocked heater core, or issues with the blend door actuator. Our technicians can diagnose and repair heating system issues.

For most modern vehicles using synthetic oil, we recommend changes every 5,000-7,500 miles. However, this can vary based on your vehicle, driving conditions, and manufacturer recommendations. Conventional oil typically requires more frequent changes, around every 3,000 miles.

Our comprehensive inspection includes checking all fluid levels and conditions, inspecting belts and hoses, testing the battery, examining brakes, inspecting suspension components, checking tire condition and pressure, and testing lights and wipers.

Yes, we maintain detailed service records for all work performed. This documentation helps us recommend appropriate maintenance based on your vehicle's history and can be valuable when selling your vehicle.

The best oil type depends on your vehicle's specifications, age, and driving conditions. We'll recommend the right oil viscosity and type (conventional, synthetic blend, or full synthetic) based on your manufacturer's requirements.